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- Deliver sustained profits by growing annual
turnover on handset repairs In line with market
trends year on year
- Cement and expand current manufacturer relationships
- Offer 24 hour turnaround time on all products
by end quarter one 2003 establishing a significant
edge in the marketplace.
- Identify and develop strategic alliances as
appropriate in core and related products and
services
- Continued investment in technology to improve
"end to end" service and repair processes.
- Maintain and develop a stable motivated workforce
that affords flexibility to current and future
partners without loss of quality or turnaround
time
- Implement best practice across all business
areas
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