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Comprehensive management of the 'Reverse Supply
Chain.' NSH manages over 100 successful service
points in the UK for Nokia. It is the effective
liaison between Manufacturer and High-Street to
provide a complete After Sales Solution,
This crucial service is ideal both for emerging
OEMs who do not have a repair infrastructure in
place, as well as established companies who wish
to concentrate their energies more closely on
generating sales rather than After-Sales Support.
'Added-value' is an understatement when
you consider the scale of this service and the
potential benefit to any business.
NSH operates a fully qualified team of ISO Technical
Auditors to maintain excellent standards of customer
service in the field. Scheduled quarterly audits
are carried out to clients specifications.
Comprehensive reporting and feedback procedures
are in place in conjunction with regular reviews.
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